Warranty & Return Policy

At Technezo, your satisfaction is our top priority. Were committed to offering dependable products with straightforward, fair policies.

Warranty Coverage

15-Day Warranty

All laptops include a 15-day warranty. If you experience any functional or technical issues within this period, our support team is ready to help resolve the problem.

Same Model Replacement

If a verified issue arises during the warranty period and cannot be resolved, we will replace the laptop with the same model—subject to availability.

Warranty Exclusions:

The following are not covered under warranty:

  • •Physical damage from drops, mishandling, or impact
  • •Any display-related issues or screen damage
  • •Electrical damage, including faults from power surges or misuse

Return & Replacement Policy

3-Day Replacement Window

You may request a replacement within the first 3 days of purchase—no questions asked—provided the laptop is returned in the same condition as sold.

Eligibility for Return or Warranty Claim:

  • •The item must be returned in its original condition and packaging
  • •Proof of purchase (invoice or receipt) is mandatory
  • •The issue must fall within the scope of warranty coverage

How to Claim Warranty

Contact Us:

Phone/WhatsApp: 0333-2568818 | 0345-3773999
Email: technezo@gmail.com

Assessment:

Our technical team will inspect the laptop to verify the reported issue.

Resolution:

Depending on the assessment, we will either:

  • •Resolve the issue
  • •Replace it with the same model (if available)
  • •Or take the appropriate action in line with our policy

Important Notes

  • •Warranty is valid for 15 days from the date of purchase. Claims after this period will not be accepted.
  • •Returns due to change of mind are accepted only within the first 3 days of purchase.
  • •Any unauthorized repairs, tampering with warranty stickers, or alterations will void the warranty.
  • •Damage caused by mishandling or electrical issues is not covered under the warranty.

Shop with Confidence

At Technezo, we aim to provide a seamless and dependable shopping experience. If you have any questions, concerns, or need support, our team is always here to assist you.